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Welcome to GolfPro Sales Shop (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shopgolfpro.com or make a purchase from us.

1. Information We Collect

We collect various types of information to provide and improve our services to golf enthusiasts worldwide:

  • Personal Information: When you make a purchase, we collect your name, billing/shipping address, email address, phone number, and payment information (processed securely through our payment gateways).
  • Transaction Information: Details about the golf equipment you purchase (drivers, irons, complete sets, etc.), payment amounts, and order history.
  • Technical Information: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.
  • Communication Data: Records of your interactions with our customer support team regarding golf equipment inquiries or order assistance.

2. How We Use Your Information

We use your information to enhance your golf shopping experience:

  • To process and fulfill your orders for premium golf equipment (clubs, bags, balls, etc.)
  • To provide customer support for golf-related product inquiries
  • To improve our website and product offerings for golf enthusiasts
  • To send you information about golf equipment promotions or new product launches (only with your consent)
  • To prevent fraud and ensure the security of transactions involving high-value golf equipment
  • To comply with legal obligations related to international sales of golf products

3. Data Sharing and Disclosure

We value your privacy and only share information when necessary:

  • Payment Processors: We share transaction details with Visa, MasterCard, JCB, and PayPal to process your payments securely.
  • Shipping Providers: We provide shipping companies with necessary delivery information to get your golf equipment to you.
  • Legal Requirements: We may disclose information if required by law, such as for customs documentation for international golf equipment shipments.
  • Service Providers: We work with trusted partners who assist with website operations, always under strict confidentiality agreements.

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve golf enthusiasts worldwide (excluding certain restricted areas), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws and implement appropriate safeguards.

5. Data Storage and Security

We take the security of your golf equipment purchases seriously:

  • All transactions are protected by 256-bit SSL encryption
  • We are PCI-DSS compliant for payment processing
  • We implement robust fraud detection systems
  • We never store sensitive payment data on our servers
  • We retain personal data only as long as necessary to fulfill orders and comply with legal obligations

6. Your Rights

As a valued golf customer, you have rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct your information (especially important for shipping golf equipment)
  • Deletion: Request deletion of your personal data, subject to legal requirements
  • Opt-out: Unsubscribe from marketing communications about new golf products
  • Restriction: Request limitations on how we use your data
  • Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies to enhance your golf shopping experience:

  • Essential Cookies: Necessary for processing golf equipment purchases and maintaining your shopping cart
  • Performance Cookies: Help us improve our website functionality for golf shoppers
  • Analytics Cookies: Allow us to understand how golfers navigate our site to improve product displays
  • Marketing Cookies: Used with your consent to show relevant golf equipment advertisements

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect your ability to purchase golf equipment on our site.

8. Children’s Privacy

Our website and golf products are not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy to reflect changes in our golf product offerings or legal requirements. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or your golf equipment orders, please contact our team:

Email: [email protected]

Address: 2760 Hoffman Avenue, New York, US 10007

Our golf-loving support team typically responds within 24 hours on business days.

Thank you for trusting GolfPro Sales Shop with your premium golf equipment needs. We’re committed to protecting your privacy as carefully as we package your golf clubs for shipment.